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Creator program terms

These terms apply to anyone with a Coco Match creator code. You get one by applying; we read every application and may accept or decline it. By applying, and by sharing your code or link, you agree to them. Questions go to help@getcocomatch.com.

What your audience gets

New customers who subscribe with your code get 10% off their first payment, monthly or yearly. The code works for new customers only. If someone follows your link, their browser remembers your code for 60 days and fills it in at checkout.

What you earn

You earn 20% of what each customer you bring pays us, before tax, for the first 12 months after they subscribe. That’s the amount after their discount. If a customer switches plans, you earn on what they actually pay. A customer counts as yours only if they used your code when they first subscribed, and only one creator gets credit for each customer.

Your creator dashboard shows how many times your link was opened, how many customers used your code, and what you’ve earned and been paid. We never share who your customers are.

Holds, refunds and chargebacks

Each earning is held for 30 days after the customer pays, in case of a refund. If a payment is refunded, your share of it shrinks to match, or is cancelled for a full refund. If a payment is disputed (a chargeback), your share of it is cancelled. If a refund or chargeback comes after we’ve already paid you for that payment, we subtract the amount from your next payouts.

Payouts

Once a month, by the 15th, we pay out everything that has finished its hold, as long as it adds up to at least $25. A smaller balance carries over to the next month. If we end your participation, or you leave, we pay what you’ve earned even if it’s under $25, unless we ended it because you broke these terms.

We pay by PayPal, Zelle or bank transfer, in US dollars. Before your first payout, send us a completed W-9 if you’re in the US, or a W-8BEN if you’re not. We may send you a tax form, such as a 1099, when the law requires it. You’re responsible for your own taxes on what you earn.

Sharing your code honestly

  • Say clearly that you earn a commission whenever you share your code or link, where people will see it before they click, for example “I earn a commission if you subscribe” or #ad. This is required by the US Federal Trade Commission and similar rules elsewhere.
  • Describe Coco Match truthfully. Don’t promise results it doesn’t give, and don’t say you work for us.
  • Using your own code, or having people in your household or business use it, earns nothing.
  • Don’t bid on “Coco Match”, “CocoMatch”, “getcocomatch” or misspellings of them in search or social ads, and don’t run ads that look like they come from us.
  • Don’t post your code on coupon or deal sites, send spam, or share it anywhere that doesn’t allow it.

Changes and ending

We may change these terms or the program by emailing you at least 30 days before the change takes effect. Earnings from payments made before then follow the old terms. Either of us can end your participation at any time. When it ends, your code stops working at checkout. If you break these terms, we can pause your code right away and hold back earnings from the payments involved.

The relationship

You’re an independent creator, not our employee, partner or agent, and you can’t make promises on our behalf. You can use the Coco Match name to talk about the product and share your code, but not in a way that suggests we endorse anything else you do.