Privacy
Coco Match is built to need as little of your data as possible.
Without an account
Your plans, coatings, calibrations and saved themes are stored in your browser on your device. They are not sent to us.
With an account
We store your email address, your name if your sign-in provider shares it, and, if you use sync, a copy of your planner data so it can appear on your other devices. We also keep your dye calibrations in a structured form so we can improve the preset dye strengths for everyone. Any shared calibration data will never identify you.
Test dips and reviews you choose to share
When you use “Fix the bowl”, Coco Match asks once whether you want to share your test dips. If you say yes, we store the color you were aiming for, the color we predicted, the color you got, and the coating and dye amounts in that bowl. We compare these across many kitchens to correct the preset dye strengths. You can turn this off, or delete everything you have shared, from Account.
If you leave a review, only our team reads it unless you tick the box that lets us show it on the website with the name you choose. You can change or delete it from Account at any time, and we never edit your words.
Payments
Payments are handled by Stripe. We never see or store your card number. We keep your subscription status so we know which features to turn on.
Workspaces and client proofs
In a Business workspace, members can see each other’s names and email addresses, and the themes shared to the workspace. A client proof contains the colors you chose, their names and predicted match, and an optional client name and message. Recipes and drop counts are never shown on a proof. When a client responds, we store their answer and note and email it to you.
Cancellation feedback
If you tell us why you cancelled, we store your answer to improve Coco Match. Answering is optional.
We send sign-in links and essential account messages through our email provider. We don’t sell or share your email address.
Shopping links
Some links in the app go to Amazon, so you can order a dye or coating you don’t have. As an Amazon Associate, Coco Match earns from qualifying purchases. It costs you nothing extra, and it never changes which colors or coatings the app suggests. We don’t send Amazon anything about you: the link carries only the product’s name. What Amazon collects once you’re there is covered by its own privacy notice.
Your data, your call
Download everything we store about you as one file from Account, Your data. You can delete your account there too: it removes your account, synced plans, calibrations and proofs right away, and ends any subscription with no further charge. Invoices stay with Stripe for as long as tax law requires. Clearing your browser’s site data removes what’s stored on that device.